Angika Foods ships packaged foods from Bihar to serviceable pin codes across India. This policy explains how we dispatch orders, typical timelines, charges, and what happens if a delivery fails. Refunds after a failed delivery follow our Cancellation & Refund Policy.
Where we deliver
We deliver within India to pin codes our checkout accepts. Enter a 6-digit pin code at checkout; we match it with your city and state. If a location is not serviceable, you will see an error before payment and the order will not go through.
We do not currently ship outside India.
Courier partners
Orders are dispatched through national logistics partners. Depending on your pin code and the rates available at booking, your parcel is typically carried by Delhivery or Blue Dart, or another partner assigned at dispatch. The courier named on your tracking link is the one handling that shipment.
Processing time
Orders with successful payment are usually packed within 1–2 business days (Monday–Saturday, excluding public holidays). Orders placed on Sunday or a holiday are processed on the next working day.
Transit time
After dispatch, most metro and large-city deliveries take 3–5 business days. Other locations typically take 5–8 business days. Remote or difficult pin codes may take longer. These are estimates, not a guaranteed delivery date.
- Shipments originate from Bihar. During the monsoon, floods, or other extreme weather in Bihar or along the route, transit can be delayed beyond the estimates above.
- Courier delays due to weather, strikes, peak season, or regional restrictions are outside our control.
Shipping charges
Delivery charges, if any, are shown at checkout before you pay.
- Orders whose payable total (after a valid coupon) meets the free-shipping threshold in your cart — currently ₹499 unless we publish a different amount — qualify for free delivery.
- Below ₹499, a shipping fee may apply.
Tracking
When the courier collects your parcel, we send tracking details to your registered email where a tracking ID is available. You can also see order status (Processing, Shipped, Out for delivery, Delivered) in your account under Orders.
Your address and phone
Please provide a complete address, landmark, and a reachable mobile number. Incorrect pin code, locked gates, or an unanswered phone are common reasons for failed delivery.
Failed delivery and returns to origin
If a parcel comes back to us because of an incorrect or incomplete customer address, an unanswered phone, locked premises, multiple failed delivery attempts, or refusal at the door (other than a verified damaged or wrong shipment), we treat it as returned-to-origin (RTO).
- We refund the product value after the parcel is received back at our facility, to the original payment method only.
- Forward and return shipping fees are deducted from that refund, because those costs were incurred due to a failed delivery at the address you provided.
- If you refused the shipment because it was damaged or incorrect, and you tell us immediately with photos or video, we will not deduct shipping after we verify.
- If you want the same order resent after an RTO, a new shipping charge may apply.
- Full refund rules are in our Cancellation & Refund Policy.
Inspection on delivery
Please check the carton for crushing or leakage before you accept it.
- If the pack is badly damaged, refuse the shipment and tell us immediately with photos so we can raise a claim with the courier.
Contact
Shipping questions: email [email protected], call or +91-9576761105, or use the contact form. Share your order number so we can help faster.
Changes
We may update this policy from time to time. The “Last updated” date on this page will change when we do. Delivery charges and free-shipping thresholds shown at checkout always take precedence for that order.